DUBAI VOLUNTEER HANDBOOK 2024

Welcome to the TURF GAMES DUBAI 2024!

We are so excited to have you join us at our biggest Turf Games City Series competition in Dubai!

We have over 1500 athletes competing across the weekend.

We know without you, the event would not be possible, and we appreciate your support, time and commitment. We really hope you have a fun experience and we will do our best to ensure you have a memorable time!

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This document contains all the information you will need for the event. Please make sure you read through everything and don’t hesitate to ask any questions if you need to.

JUDGES/CREW WHATSAPP GROUP

Please could you join this group so that we can communicate with you across the weekend.

https://chat.whatsapp.com/DWoMtBgdrjfCZOV1AThOR6

 

GENERAL INFORMATION

Dates: Friday 15th & Saturday 16th November 2024

Times: Friday - 3.30pm until 8pm / Saturday - 7.30am until 6pm

Location: ISD Stadium, Sport City, Dubai

TIMINGS

Start and end times for each day are listed as a general outline, there will be breaks and adjustments made day to day by your Master Judge or Head Crew and depending on your role. Each team varies slightly in start and completion times.

Friday 15th November - Friday Night Lights (Elite Teams Only)

Arrival Time: 3.30pm

Judges Briefing: 4pm

First Heat: 5.30pm

Breaks: these vary depending on which workout you are on so check with your Master Judge on the day

Last Heat: 6pm

 

Saturday 16th November - Game Day (All Teams)

Arrival Time: 7.45am

Judges Briefing: 8.20am

First Heat: 9am

Lunch Break: these vary depending on which workout you are on so check with your Master Judge on the day

Last Heat: 5.50pm

WORKOUTS

Here are the workouts for the Dubai Turf Games. Please find the workout you will be judging as per the allocation you have been emailed. If you can read through the workout thoroughly and watch the video.

WORKOUTS

VENUE MAP

ARRIVAL

  • If you are arriving on foot, please head straight to the main entrance of the ISD Stadium. You will see the registration desk ahead of you, pass through that and round to the right and into the padel tennis courts where the Staff Room is located. This is where you can leave your things and have breaks here throughout the day.
  • There is parking available which you can see in the map above.
  • Once in the Staff Room you can find a place to leave your bags - the room will be attended throughout the day so it is safe to leave them in here.
  • You will need to have your name checked off the list and receive your Volunteer uniform.
  • Please give your name and clothing size to the Turf Crew and they will check you off and allocate your clothing.
  • Once checked off and in your uniform you can wait here to be collected by your Master Judge or sent to your Crew role.

TURF TEAM ROOM

This is marked Staff Room on the above venue map and is for all volunteers only throughout the weekend. This is your space to leave your bags and relax in your breaks. Your meals and snacks will also be delivered to this room.

UNIFORM & GOODIES

As part of your volunteer package you will receive the following:

  • Judge or Crew Top from Adidas
  • Additional apparel items from Adidas
  • Drinks, snacks and food
  • 20% discount on Turf merchandise
  • Access to a Turf training programme

We require all volunteers to wear the top provided as this will identify you as part of the volunteer team throughout the weekend.

Our apparel partner is providing shorts or leggings and shoes for your to wear however should these not be to your liking please bring black bottoms of your choice and comfortable shoes just in case.

The event is all outside, we hope to have good weather however please monitor the weather conditions and bring appropriate extras such as a hat and sunscreen or a jacket, jumper or long sleeve top to wear underneath your top provided.

If you are volunteering on both days then we will have allocated you a second uniform for your second day however we suggest bringing your Day 1 top back just in case for any reason we have run out of your size… however we hope this will not be necessary.

Feel free to bring a bum bag/cross body bag or similar if you’d like to carry any personal possessions around with you throughout the event. You will not be able to have your bags/backpacks in the arenas with you.

MEALS AND BREAKS

  • Judges will receive breaks throughout the day however these may vary depending on your workout
  • Crew will be on a different rotation system and will have regular breaks throughout the day
  • A selection of snacks and fruit will also be provided
  • You will receive lunch
  • Vegan, vegetarian, dairy-free, and gluten-free options will be available however if you have other diet restrictions, we recommend you bring additional meals and/or snacks with you.

VOLUNTEER COMMUNICATIONS

In the lead up to the competition, all communication will be sent to volunteers via email from caroline@turfgames.com. Please make sure you are subscribed to receive these emails.

During the event days we will move to Whatsapp for easier and faster communication while on site - link to join the group is above.

VOLUNTEER ETIQUETTE

As a volunteer for Turf Games, we see you as part of the team and hope that you also see yourself as integral to the running of a great event. As such you will have a direct impact on the success of the competition. Therefore we ask that you:

  • Show up on time and be ready to help out
  • Follow protocol, rules, and procedures for your role and listen to directions from your Master Judge or Head Crew
  • Dress according to the dress code
  • Keep a positive attitude and level head even when things become heated on the competition floor (particularly with athletes)
  • Be confident and bold in your role - if there is anything you are unsure about please ask so we can solve it
  • Communicate with the team about anything you want to flag whether its personal or something you’ve noticed
  • Be flexible, you may be asked to do something else as it may be needed or to cover for someone
  • Provide the best service possible! As part of the Turf Games team, our goal is to deliver great service and a great event to all athletes, spectators, and everyone else involved
  • Smile and have fun!

GETTING THERE

Address: ISD Stadium, Sport City, Dubai

DRIVING/PARKING

Please use the address above to find the venue if you are arriving by car. There will be parking available in the car park shown on the map above.

MEDICAL TREATMENT

We have a medical team on site throughout the weekend to assist with any injuries or situations related to athletes or volunteers. In the first instance please speak to your Master Judge if you see an injury occur or you are feeling unwell or experience an injury and they will assist you in contacting medical staff where needed.

ROLE DESCRIPTIONS

JUDGE ROLES

You will be assigned a workout ahead of the event and supplied with the workout details and the videos to watch to familiarise yourself with the movement standards.

CREW ROLES

You will be assigned to your role ahead of the event. All crew will work in teams and rotate in pairs throughout the day.

  • Registration - you are responsible for checking teams/athletes in from first thing in the morning. Once all athletes are in you will be checking Spectator Tickets if they have pre bought and selling if they haven't. All attendees need to be wristbanded so you will need to check this as people move in and out of the venue past the registration point.
  • Staff Room - this is where all volunteers will leave their bags/belongings and we need it manned throughout the day. You will need to check volunteers' names off as they come in and give them their uniform. There will be food and snacks provided which need to be laid out and replenished.
  • Warm Up Area - your job will be to ensure they do not get too busy. You will need to ask athletes to replace weights and put equipment back after it is used and remove their own rubbish.
  • Turf Games Shop - we will require some retail assistance on our retail store throughout the weekend

THANK YOU & LOOKING FORWARD TO MEETING YOU ALL!